Linguig is committed to ensuring the utmost satisfaction of our customers. For this reason, we offer a refund policy that ensures the return of funds under certain circumstances.
Refund Circumstances:
Unsatisfactory Service: If for any reason you are not satisfied with the service or product purchased from Linguig, you are entitled to a full refund. This applies to all our services and products, with the exception outlined below.
Exception to the Refund Policy:
The Easy English product includes a complimentary "20-minute coaching call with Amal" service. Please note that if this coaching call is utilized, the entire Easy English product becomes ineligible for a refund.
How to Request a Refund:
To request a refund, please contact us within [time period] from the date of purchase of the product or service. You can reach us via email at [email address], providing the order number and a brief explanation of why you are requesting a refund. Our customer support team will assess your request and provide guidance on how to proceed.
Processing Times:
Once your refund request is approved, we will process the refund within [number of days] working days. The refund will be issued using the same payment method used for the original purchase, unless otherwise agreed upon.
Additional Information:
For further questions or clarifications regarding our refund policy, please do not hesitate to contact our customer support team.
This refund policy is subject to change without notice. Please check this page periodically for any updates.
Thank you for choosing Linguig. We are here to ensure you have a positive and satisfactory experience!
